PRIVACY POLICY

(CCPA & CalOPPA–Compliant for U.S. Customers)

Effective Date: [5.28.2026]

At Spongies Comfort, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.spongiescomfort.com or make a purchase from our store.

INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser type
  • IP address
  • Time zone
  • Cookies installed on your device
  • Pages you view and how you interact with our site

When you make a purchase or attempt to make a purchase, we collect certain information from you, including:

  • Name
  • Billing address
  • Shipping address
  • Payment information (credit card, PayPal, etc.)
  • Email address (kstokes@spongiescomfort.com)
  • Phone number

HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Process and fulfill your orders
  • Arrange shipping and provide invoices/order confirmations
  • Communicate with you about your purchase or account
  • Screen orders for potential risk or fraud
  • Improve our website, products, and customer experience
  • Send marketing communications (only if you opted in)

SHARING YOUR PERSONAL INFORMATION

We do not sell your personal information. We share your personal data only with trusted third-party service providers who help us operate our business, such as:

  • Payment processors (Stripe, PayPal, etc.)
  • Shipping and fulfillment partners
  • Website hosting and analytics providers
  • Email marketing services

All third parties are required to protect your information and use it only for the services they provide to us.

YOUR PRIVACY RIGHTS (CCPA)

Since we are headquartered in California (1839 Ygnacio Valley Road #199, Walnut Creek, CA 94598), California residents have rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You can request details about the personal information we collect, use, and share.
  • Right to Delete: You can request deletion of your personal information.
  • Right to Opt-Out: You can opt out of the sale of your personal information. (We do not sell your data.)
  • Right to Non-Discrimination: You will not be penalized for exercising your CCPA rights.

To exercise these rights, contact us at:
Email: kstokes@spongiescomfort.com
Address: 1839 Ygnacio Valley Road #199, Walnut Creek, CA 94598, United States

CALOPPA COMPLIANCE

Pursuant to the California Online Privacy Protection Act (CalOPPA), we agree to:

  • Post a clear privacy policy listing the information we collect and how it is used
  • Allow users to visit our site anonymously
  • Notify users of changes to this privacy policy through this page

SECURITY

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

CONTACT US

If you have questions about this Privacy Policy, please contact us at:
Email: kstokes@spongiescomfort.com
Address: 1839 Ygnacio Valley Road #199, Walnut Creek, CA 94598, United States

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